Our Reviews
Ron helped us so much and showed so much appreciation for our business. He answered all questions we gad. Would definitely work with him again.
Scheduled service was on time, and took the exact amount of time they stated. Staff is always friendly and helpful.
Gwyn , was very helpful about time and keeping me informed about progress of service while I waited. Careful explanation of service before l left the store. Very polite and helpful throughout. THANKS GWEN HALL. Y
Very friendly service, clean, waiting area, communicated every step along the way. I felt appreciated that I did business there.
Ready to check me in and take care of my issue. However, the issue isn't resolved and I'm not sure they have a solution
Everything was a great experience! He helped me pick out my tires and if was all done in a timely fashion.
Always helpful with the oil changes They were able to schedule me with a same day appointment.
The service was done in a timely manner and they even let me keep there till I was able to pick it up. Thanks
The staff at Spitzer was very nice and very helpful. I will recommend Spitzer to other people.
Great customer service. Always friendly and knowledgeable. Service is quick and shuttle is very convenient if you have to get to work and back.
Great service would recommend the dealer to any one tim is the best. He always helpsme
They are the best. Very fast and informative on what is going on when servicing my jeep. Thank you to everyone for being so nice.
It is a family atmosphere. They are very courteous and helpful. Everything from providing a drink/snack bar in the waiting area to the service clerks, customer oriented. Don't mind waiting at all.
We were able to schedule an oil change online and was askew to set the appointment pretty easily. We were told it would take 45 minutes to do the oil change and rotate the tires. They did it within that time frame. They also told us, that since I don't travel over 5,000 miles a year, I only have to change my oil and rotate tires, once a year.
Tim was great to work with. Excellent service! Fast completion of work performed on my vehicle.
Friendly customer service but most importantly very fast on the repair! Please working with them!
Always get EXCELLENT service at Spitzers! In a world where good service has disappeared, it’s great to see a business that makes you feel cared for!
Maria Dienes was great. It was a very good experience to but a car from there.
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Always Great Service. Always prompt and courteous, and takes care of whatever issue that I have. Because of that, when I need another truck I will go there.
I showed up just to look. Wasn’t planning on buying and Kurtis came out to greet me and ask a few questions. He wasn’t pressing for me to buy something but just very helpful and persistent. He made my experience far greater than I have had in the past at other dealerships. Most of them these days act like they don’t want to sell a car and Kurtis just disregarded today’s norm and was very pleasant, professional and helpful. Very impressed.
Very straightforward. Not pushing. Upfront with all the details Good selection of vehicles Numbers were explained well
It was a great experience the sales girl was great and the whole thing was great. I am very happy with ram 1500
This is one of the best dealership i have been to and they were willing to help me find a car.
Anthony did a great job working with me to make the process smooth and easy.
This was my first service visit since I purchased my 2018 Jeep Compass from Kelly. It was a great experience from the start! Beautiful building with amazing coffee and snacks. Everyone was so friendly! Kendra was very informative of what was going on and what needed done on my Jeep. I am very impressed with Spitzer's and would recommend to anyone!
I know Always friendly and helpful service. Best ever Always recommend Spitzer to my friends. Best dealership ever!
Excellent job sales man was excellent no messing around. Showed truck took time getting me fit to it drove good . Told me the price . I tried to get him down more didn't work .. nice young man . I agreed to his lowest price. Very happy with it an dealership.. bought my last truck there also .. like the way dealership acts happy thar you took the time to stop and see what they have to offer.. so far great . Thank Antony for me
Everything was okay at the dealership That's all I have to say I will see you guys in three months
BROUGHT THE CAR THE SERVERAL MONTHS AGO....HAD THE TWO FREE OILS CHANGES I WAS GRANTED AND THE NICE FOLK TOOK CAR OF US
Did good work and got the job done They did very quick work and I was pleased with my service
They were excellent! Tiffany did such a wonderful job. She's very trustworthy and walked us through the process the whole entire time
I'm always treated like they care about me. I got my baby jeep there and I always bring it back for service.
Ease of scheduling, drop off, and pick up. Quick response with repair information and overall professional service.
I needed my tires rotated and was driving to Columbus for Thanksgiving. They worked me in on a very busy day. Thank you,
Good except for after I payed they told me about a special on oil change. Two for $100 which I would have done but was not asked before hand.
Had truck serviced, and waited in lobby where we had a cup of coffee while we waited. The wife and I finished our coffee and truck was ready. all good service
Service center was friendly . It would be nice if they would drive a car when they wash it.
As usual the work was done in a timely manner and I was kept informed of the progress.
Good place to deal with friendly people to deal with get you in and out in a decent time
The service is friendly and professional. The auto shop seems a little pricey but honestly and the work is trustworthy.
Both guys were great to work with and listened to our needs. They went out of their way to explain every question we had.
My wife and I had nothing but praise for the way we were treated. We would recommend Spitzer in Mansfield!!!
Everyone is always friendly ! They go out of their way to help you and answer any questions you might have.Linda Briggs knew I was concerned about my check engine light on. she got me in the same day I called within hours it’s a 2023 car so I didn’t want to drive it like that they took care of it washed my car and was very helpful. I was very happy with my service.
Just oil change and tire rotation. Thank you for the prompt service, look forward to the next service.
Great service. Affordable price for repairs. Service department communicates very well with us. Tiffany is amazing. We will definitely keep coming back.
Very quick in and out in less than an hour including a truck wash a Plus service
I had and issue with a wheel protection package, Tiffany I in service worked to get it resolved which she did. Unfortunately I was not able to get to the dealership that day do to a previous commitment. I will be contacting her again to try and get it set up. Great job by all involved!!!
Very quick and efficient! Always pleased with how my salesman, Anthony, always remembers my face!
Friendly associates throughout the entire service. highly recommend. In fact, had a conversation with another customer while waiting. His first time being serviced there and was glad to hear my positive input.
Gwenyth Hall was so informative, kept me updated on my vehicle progress(during maintenance ) and was very kind. Spitzer is a great place to purchase a vehicle. I have been very pleased with my vehicle and the atmosphere at Spitzer Kia of Mansfield OH. Thank you all
No hassle when getting service done for my new tires. Tiffany is really nice and explains everything well.
They had the work done in a timely fashion and explained everything to my satisfaction
Got in me quick and figured it out. Very helpful given the circumstances surrounding the problem and very efficient in getting information to me to give to everyone involved!!
Best dealership I have ever worked with. It took us six months to make a decision and the salesman always waited for us to contact him. Very knowledgeable, professional, and welcoming atmosphere. Keep up the good work Kurtis!
Tim was extremely helpful! He seriously went above and beyond to verify no future issues.
Quick and easy. Always easy to work with and setup appointments. Make strong recommendations for my vehicle.
Awesome service by experienced well informed service reps. I serviced my Lexus for years along with my Grand Cherokee.
Ron Stephan has sold us two kia’s in the last five years and has always been very helpful
My service experiance was wonderful. Quick freindly staff took great care of me and my jeep!
From vehicle purchase/ trade in, to closing, to each service visit, next level quality treatment with no friction.
They were able to fit us in right away and figure out our issue. They were extremely helpful
Excellent service availability .. Didn’t have to wait long for the service to be completed . Great service report .
My vehicle was taken for service as Doon as I arrived. Oil change & car wash went without any problems
Nathan was great, he was patient and be helpful with all my questions, finance department was wonderful too! Great experience 🙂
Mr. McQueen was super helpful and knowledgeable of the vehicles and what we wanted. He didn’t pressure us for any decision and allowed us to get out of there with what we wanted at the price we wanted. Love doing business at Spitzer.
They ordered my new parts and put them on in a timely manner everything there went fine only issue is I'm still hearing the same noise I was hearing before they put the new parts on
I normally have a good visit when I come in. The people are really nice.
Salesman was knowledgeable about vehicle and staff and management were polite and friendly. The dealership was clean.
Salesman and finance guy made the deal quick and easy. Nice selection of trucks to choose from.
Tiffany does a great job. I have been happy with her service. Hopefully this fix resolves my issue
excellent,professional service . courteous , friendly, knowledgeable staff, would recommend highly to anyone . Just a great dealership
There really kind and seem to care about u and you're vechicle when u bring it in
Spitzers service department always come through for me. I usually don’t have a lot of time as I need my promaster to make a living. They get me in and out swiftly. Thank you Kendra Weaver and Tim Wolford
Kendra Weaver did a great job in assisting with my service on my 2020 Ram truck she was very helpful and courteous
I feel like they respect me and my vehicle... He's always returned neat and there's never any problem with the price...
Best dealer service center. Thorough, honest, reliable, engaging, customer-focused. Great integrity. They can be trusted to do excellent work.
They were kind, polite, professional and was able to fix my vehicle in a timely manner!
They are very nice to their customers and will explain all the details of the service, and they are very helpful in every aspect to please the customer. Thank you very much
The staff was very friendly, informative, and quick. Great experience. Would recommend anyone for service
Everyone in service department is very nice and always gets serviced as soon as possible
This dealership overall was super easy to work with from start to finish. Our salesman Curtis was absolutely fantastic to work with! He was extremely quick with his responses via text (made it super convenient for me) and answered all of my questions thoroughly. 10/10 would buy another car here!
Anthony McQueen was the best part about this dealership!! He was personable, prepared, annd accommodating all without being a pushy salesman!! He was very respectful of our talks, decisions and needing space to think!! I couldn’t have had asked for a better car buying experience!!! He is someone I will continue to do business with and recommend business with!! He was very efficient and didn’t waste our time!! Talk about selfless he came in on his day off just to make sure I was happy with my car buying experience and my purchase!!
It was great dealing with Anthony very easy deal. We will be back the next time we are going to buy a car
People were helpful getting signed in ,and helped with coupons,also was In and out in less than 1 hr
They are great people they try and help you in any way that they can
Physical space clean. People friendly. Accommodating and informative. Kelly helpful and not overbearing. Seemed knowledgeable about product .
They are very sincere and polite. They are informative on the service needing done. Answered all of my questions.
Great service center always polite when entering for check in. And always cover your service and any recommended ones.
Everyone was a pleasure and easy to work with from the financing to the closing and I can’t say enough about my salesman Anthony McQueen, he went out of his way to make sure I got what I wanted and took the time to show me all my options.
Kendra Weaver greeted me with a smile and explained how things worked in Spitzer’s Service Department as this was my 1st visit after purchasing my Pacifica this summer from Kurtis Swab. So very pleased with our decision to give Spitzer a try! Thank you!
Anthony McQueen gave my husband and I excellent customer service before we even met. He listened to what my husband said we were looking for and sent him a text of 2020 Ford Fusion that we ultimately bought and are in love with! The entire process was streamlined, informative, and again great customer service! Thank you Anthony!
I normally have Tiffany or Tim in the service area helping me. They are both pleasant and friendly. They keep me informed with the progress of my car. I am very happy having them service me.
I found the truck I wanted online. It was at Spitzer. I sent them details about my trade. They gave me an estimated trade value. I decided to purchase. Made the hour drive a bit skeptical, anticipating a lower trade offer. (I was upfront regarding the condition of my trade). To my surprise, they checked out my truck and did not waiver from the verbal estimated trade value. It was the easiest purchase of any vehicle …. ever! I buy new every 3-4 years so that really does say a lot about Spitzer CDJR Mansfield. I would highly recommend working with ...
Excellent and friendly service. They kept my vehicle on schedule and completed it promptly. Very satisfied.
Good service, bought my car from you guys and always service my vehicle with you guys
Always professional and curtious. Quick service every time. Definitely recommend.spritzers to everyone. Look forward to business in the future!
Highly recommend Spitzer, have done a lot of business with them, very satisfied with them!
Super friendly and helpful. Very quick to help in an unexpected crisis. I knew my car was in very good hands
