Worked out payment as well as trade in via text as it was an hour drive out. Upon arrival and test drive I was in and out in under an hour. Thanks Beth Gray.
Maria Dienes, my sales & leasing consultant was very friendly and helpful. She helped me find the car I was looking for and answered all my questions. She didn’t try to talk me into getting a car that was out of my budget.
Great Service Department. Linda Briggs the service manager is a hard-working Professional who responds to questions. She is very personable and thorough and fast! The tech is also very polite and always asks me if there is anything else I need.
Anthony McQueen was my sales representative…I had the absolute best experience I have ever had with a sales person at a dealership. I have bought quite a few cars over the years, Anthony is by far the best in the business!
Jason Myers helped me so much! I love my new Kia 🙂 great service and the process was super painless, Jason wasn’t pushy at all and super nice.
Linda Briggs was very helpful, friendly. Explained all that was done and needed done. I received fast and very friendly service as I always do. Thank you
Ron was my sales guy he is awesome Everyone I’ve dealt with has been more than pleasant. They’ll treat you right before, during and after the sale. If your looking for a new or used car stop in and they’ll work with you to find what you need
Kurtis Swab treated me like a salesman should. Not pushy and allowed me the time and space to make my choice. Very professional and helpful
My 2017 Sportage required a software update & I was notified by Kia corporate that this would solve an ongoing issue with vehicles of certain years. I made an appointment via telephone with the Spitzer Kia service department & was promptly given a service date. I arrived early to the appointment & my Sportage was almost immediately taken back. I waited in the facilities seating area & hunkered down for what I thought would be a lengthy time. To my surprise, Linda Briggs came to where I was seated & told me I was all set after a little less than 1 ...
Was looking to trade in my Kia Forte for a K5 and was able to do so with the help of Rafael Dixon at Spitzer kia. He was very friendly and easy to work with....would definitely recommend doing business with him.
Good experience, Rafael Dixon my salesman was great! Everyone was very friendly. No pressure sales and so far I love the vehicle I purchased. Good experience!
Staff was friendly. There were computer issues the day of my visit, so service took a little longer than usual, but no other complaints.
I am happy to share my review of the amazing purchasing experience I had at Spitzer KIA car dealership. From the moment I stepped into the dealership, I was greeted with warmth and professionalism by the sales representative Ron. He was extremely knowledgeable about the vehicles they had on the lot, and took the time to listen to my needs and preferences. They didn't try to pressure me into buying something I wasn't interested in, but instead, patiently guided me through the options available. The dealership had a wide selection of cars to choose from, and I was ...
Linda Briggs at Spitzer Kia in Mansfield was an absolute delight to work with in getting our car repairs done at the dealership. Excellent service and work was performed very timely. Linda was very kind and thoughtful checking on us frequently while we waited and keeping us updated. Most important- she remembered our name from a previous visit!! Thank you, Linda and the service team!!
I hadn't planned on buying a "new" car again, however, Beth Grey worked with me to get my payments where I needed them. She also was extremely thorough in explaining the setup of my new Kia Soul. And let me tell you about the gas mileage - mfr. states 33 mpg - so far I've got up to 40 mpg, and that isn't with any long distance highway driving! My '23 Kia Soul is very comfy ride, easy to get in & out of. It's, cute, sporty and still easy for older drivers to handle. I LOVE ...
Anthony Raymondo did a Excellent job guiding me into a vehicle that I really love I appreciate his time and honesty and knowledge of the vehicle made a great car buying experience. Thanks
I recommend Kurtis Swab at Spitzer of Mansfield if you’re looking for a new vehicle, he was great, the process was quick & easy, I didn’t feel pressured to make a decision.
Tiffany Zappone did a great job! Her customer service is outstanding. I don’t have any complaints. I would recommend her & the team of mechanics at Spitzer in Mansfield to anyone.
Highly responsive and no pressure. Ron Stephan was very excellent to work with. We came in several times, trying to decide what type of vehicle we wanted to purchase and Ron never treated us like we were a bother…even accommodating us once on his day off. We love our Sorento and are very pleased it worked out to purchase it through Spitzer Kia of Mansfield.
Ashley Garrett was easy to work with. She is efficient and knowledgeable of her job. Spitzer has a top notch employee with her. I recommend spitzer to everyone! I got my Jeep serviced in less time than I thought. Huge plus for customers short on time.
Quick and easy. The staff are always pleasant and kind. This was my first time being checked in by Tiffany Zappone-Curvin and I think she does the company justice with her kindness and efficiency. They even washed the car afterwards and that extra touch was really nice. Will definitely continue to bring my jeep here for service.
Great Customer Service. No pushing to buy a car. Eric Ryan was fantastic! All salesmen were helpful, kind and friendly. Talked us through all the steps to get the car.
Brought my Kia Sportage in for an under warranty repair of a rear wheel bearing. Was at my appt early but the Service Team got my car in for the repair early. Could not be happier with Linda Briggs, Service Manager at Spitzer Kia of Mansfield for excellent service each and every time I need service.
Worked with Maria to get my Kia Forte. Had a great experience and she was very pleasant to work with! Did not feel pressured or bullied into any decisions, but greeted with acceptance and positive regards on what I was looking for!
I contacted this dealership about getting the original sales sticker for my Challenger. I spoke with a sales consultant Nathan Collins. He was very professional and went out of his way to assist me. He was able to get what I needed and packed it so that it would not get damaged in the process of getting my item to me.I was very impressed with Nathan. Although I never bought my vehicle from him or this dealership, Nathan still gave me great service and respect. Nathan is an asset to your company. Thank you Nathan for taking care of ...
Timothy wolford went above and beyond to give me a first rate service and was very professional in his work .and the vehicle was returned very quickly
We are very happy with our cars we purchased at Spitzers.Dana Stuart was our sales person with all three and Linda Briggs assisted us in a very professional and helpful way in service department.
We came to Marie Dienes with what I wanted and I needed it that day and she delivered. Absolutely amazing!
Always have a great SERVICE DEPARTMENT experience at Spitzer Kia in Mansfield, OH. Gwenyth Hall was my Service Agent yesterday along with Linda Briggs, Service Mgr. for an Oil Change, Tire rotation, battery check, etc. Had mentioned to them that I was concerned that the transmission had a "whine" that was getting louder and to please check it out. Turns out that the problem was a "right passenger wheel bearing" that will need replaced under warranty. Have to wait a couple of weeks but I was appreciative that they listened to me and investigated the issue. ...
Anthony McQueen was a pleasure to work with and took amazing care throughout the sale process. Would absolutely recommend, and will consider him first next time I am in the market.
This is the 2nd time working with Ronald Stephan. Both times, he was knowledgeable, courteous and very helpful. Both times we walked out with a vehicle and at no time did we ever feel pressured. He listens and helps guide you every step of the way.
Great and friendly team, worked really hard to make a deal and get us in the car we wanted
Anthony Mcqueen was friendly, knowledgeable and made the whole buying process as smooth as could be given that we drove in from out of state. He made it a point to get to know our family! He was truly a pleasure to work with!
Purchased a 2023 Kia Telluride SX Prestige with the help of Sales Person Eric Ryan and couldn't be happier with the vehicle and Spitzer Motors. I would recommend them if you are looking fora new vehicle.
I would recommend Nathan at the Mansfield Ohio location as someone to sell you a car! He’s very nice and got us in a nice keep!
I would recommend Nathan at spitzers in Mansfield Ohio location! He was very nice and got us in a nice help! Made my dream come true!
Our experience with Spitzer and Tim Wolford was wonderful, as always. They kept us updated on my vehicle and even started looking at before my appointment time. My car was ready to pick up quickly and drives like it's new! Everyone is always personable and friendly and goes above and beyond for us! We will continue to buy our vehicles from Spitzer Ontario!
Ron Stephan was very helpful and professional. He answered all my questions and was a pleasure to do business with. I'm very happy with my Kia!
Anthony Ramondo was extremely helpful and answered all questions. He made the experience very easy for us
Tiffany Zappone-Curvin is a great service advisor, we have contacted Tiffany many times for all of our needs and she has always had time and found the answers with our Caravan
Anthony Raymondo made the buying process comfortable and pleasant. He is a great sales consultant and we trusted him every step of the buying process. We look forward to our next Jeep purchase in the future with him and Spitzer. Thank you Anthony for a great experience!
Great experience, was pleased with how everything went and our rep Nathan Collins was awesome. Made sure we were happy with our choice before purchase. Highly recommend Nathan Collins as he will make sure your happy with the vehicle before you buy. Awesome to work with.........
We had a great experience working with Ron Stephan at Spitzer Motors while buying a new Kia Seltos a few weeks ago. Ron and his team efficiently worked with me to trade-in my old sedan and purchase the new vehicle. The entire process, including test drive, only took a couple of hours. It was the most seamless and easy car buying experience I have ever had. I would highly recommend working with Ron and the Spitzer team if you are buying a car in the future.
My 2014 Volkswagen Jett Hybrid was coming in the home stretch of its life span so I needed a new car quickly. Working with Ron Stephan was dream. Probably the best care salesman I've ever worked with. No pressure, friendly and informative, and most of all fair!. I selected the car I wanted on Sat and by Monday it was ready to go. In this day of supply chain shortages, understaffing, and slim pickings when it comes to employees with a work ethic like we remember our fathers having, it's nice to know that these urban legends actually exist, ...
I traded in my 2022 Chrysler 300 for a 2018 Chevy Silverado 4x4. My sales associate Nathan Collins again was awesome. Talked & texted to Nathan about this deal. The deal was so easy to get done over the phone w/ Nathan. Nathan Collins was very professional, down to earth & very knowledgeable about the vehicles there at SPITZERS OF ONTARIO. I've been doing car & truck buying there since 1992. Nathan Collins & Mike Gremmer in financing are awesome people. Good people to work with & know. ROBERT C. SANTORO JR.
Beth Gray is an amazing sales person who helped me and my Fiancé find our new vehicle! I would recommend her and Spitzer Kia to anyone who is looking for a new or used vehicle!
Spitzer Kia in Mansfield and Linda in the service department always goes above and beyond to make sure my vehicle is taken care of and fixed probably.
Spitzer & Anthony Raymondo did a great job of not pressuring the sale, answering questions, & doing whatever I needed to get exactly what I wanted. They have put themselves at the top of my list when I start looking for my next vehicle. Happy driving my new RAM 2500!
First time that I ever bought a car at Spitzer an I’ve been very happy with my Sorento a Ron Stephen was a great sales person an my service trip back was very courteous.
Two years ago I purchased a new vehicle from Spitzer Mansfield and had a great buying experience! I dealt with car dealers that were local to me and I ended up expanding my search for a fair and reasonable deal. I’m glad that I did! I ended up driving over 50 miles to trade-in my vehicle and buy a new vehicle! Recently, I called the same sales agent, Ron Stephan, and again he beat my other deals, so again I drove over 50 miles to trade-in and purchased another new vehicle! I handle most everything over the phone and was in ...
Our salesman Jason Meyers was great. He went above and beyond to help us order our new K5. We love the car and had the best experience during the buying process. No pressure and paperwork was ready when we arrived.
Linda Briggs once again displays and exceeds great customer service. After taking my car in for routine oil change and tire rotation, Linda advise me that there were some minor concerns they wanted to look at and address. Not only were they able to fix and resolve my issue, they were also kind enough to drop off my car as a courtesy just before the holidays. 5 star service all the time. Great asset to her company and team
Had to get my vehicle inspected for a recall and needed an oil change as well. Tim Wolford was very easy to talk with and was sure to call me immediately to update me on my recall. Even though my vehicle had to be left overnight waiting for parts to arrive, I’m highly satisfied with my experience
Our experience at Spitzer was quite pleasant, and that was mainly because of Eric Ryan meeting all our needs. He was very professional yet friendly, always a smile. Enjoying my new Kia Sportage.
Great interaction from start to finish. I needed to reschedule my appt more than once and they were super accommodating. Will use this dealership again and recommend others do too! Tiffany was a delight to work with. Thank you.
Kurtis Swab was incredibly helpful. He made the process so smooth and simple. He’s the man!!
Ronald Stephan did a fantastic job helping us purchase our new Kia Sportage. We were able to purchase the exact vehicle we wanted, color wise and so forth. We were even able to get the more aggressive tire package, which helps out a lot in the winter. Thanks Ron, appreciate all your help
Went in to set up date for a recall problem. Tiffany Zappone-Curvin got my Jeep into the shop immediately and had it completed in 30 minutes and even washed the car.
This was the first vehicle we bought from Spitzer RAM in Mansfield and from Kurtis Swab, sales representative. I am 83 years old and have purchased many, many cars and trucks during those years from numerous dealers and sales people. THIS WAS MY BEST EXPERIENCE EVER! Kurtis Swab was professional, personal, caring, knowledgeable and efficient. We walked into the dealership about 3:30 p.m. (with an appointment) to look at several dealer stock RAM trucks that I had previewed on their Website. Kurtis Swab and Aric Studer, Sales Mgr. were waiting for us at the door. Everything went so well that we ...
Anthony McQueen was super friendly and professional. We hugged when I left with my car. I would recommend him personally to anyone who is interested in a car. He IS the man!!
Jason Meyers was a very thorough and knowledgeable salesman. He made sure that this was a very painless experience. The entire process of picking out the car and leaving the dealership with the new car was less then 2 hours. This included working out all the financing and paperwork. He did and outstanding job.
The folks in the service department are fantastic and I look forward to my next visit. I'm considering buying a new vehicle from them because of the service department..
I had to take my car in for scheduled maintenance recently. Gwyneth Hall was very friendly and helpful. I was even offered a ride if I needed to go somewhere while my car was being serviced. All of the staff are very nice. I would definitely recommend Spitzer.
I just bought my new Sportage from Spitzers. If you are looking for a vehicle go and see my salesman Ron Stephan, he was so great! Everything with Ron was so easy and stress free. He made sure I new everything about my car and the dealership before I left. He showed me where service was and the waiting area for when I come in for my first service. He went above and beyond. I would recommend not only Spitzers, but specifically, Ron Stephan to anyone looking for a new vehicle.
I’ve been trying to buy a Telluride for several months. I would find the color and trim package I wanted but kept running into ridiculously high market adjustments all over the state some as high as $10,000! I finally found what I wanted at Spitzer and was able to complete my purchase quickly and easily. Thanks to everyone and especially Ron Stephan for a great experience! It was worth the drive from Columbus.
Nathan Collins made the car buying process so easy for me and I am loving my 2023 Kia Carnival! Nathan listened to my family needs and helped me prioritize features I wanted. He then repeatedly ran through payment options to ensure I wouldn’t have any surprises. My car buying experience was definitely a positive one and I now encourage others to give Nathan a call if they are looking for a vehicle.
Linda Briggs in the Spitzer Kia service department is always wonderful to work with. She is always very friendly and keeps you updated throughout the process of you vehicle being serviced.
Spitzer Motors of Mansfield was inviting and supportive when I went in to buy my car. Most specifically, Ron Stephan was absolutely fantastic throughout the whole process. He helped me research different options that would best suit my needs, found me a car and helped me reserve it until I could come buy it in person. He was informative with all the details of the car, finance, etc. His communication was quick and reliable. Not only did he help me buy a car, but he was supportive and just as excited as I was. It was worth going back to ...
I was completely satisfied with the concern shown for my concerns about a problem I was experiencing. All communication from Tiffany Zappone was upfront and honest every step of the way. Never once did Tiffany or anyone else try to get me to have things done that were not related to the issue at hand. Having purchased the extended warranty since I purchased a used car; Tiffany extended a lot of effort to make sure the work required was covered by the warranty. The whole experience was smooth and I am very grateful for this.
Gwenyth Hall was the sweetest and very helpful with my new tire purchase. Always on top. Of what I’m there for and making it go smoothly.
With my last visit at the Kia service dept., I received a much clearer understanding of the problem I am having with my car. Linda Briggs made me aware of a recall solution. Thank you Linda!
Both Beth Gray & Dustin Porter were excellent to work with. Beth explained things well & Dustin was congenial, very direct with no B.S. & not the least bit pushy. I appreciate that at a dealership!
We were so blessed that we got Rafael Dixon as our Sales rep. He went above and beyond to help us in any way he could. Gave us his personal cell phone number to call him anytime. Spitzer Kia in Mansfield was a great place to buy a car. Even though it took 6 months to receive the car it was worth the wait. The 2023 Kia Sportage Hybrid is a really nice SUV. I would recommend Spitzer Kia in Mansfield as a good place to buy a nice car.
Good vehicles on lot, knowledgeable about the vehicles. Very nice salespeople , Beth Gray ! Spitzer had a vehicle on the lot for me, no waiting 😊 Overall, had a nice buying experience
Linda Briggs, Spitzer Kia Service Mgr. did a fantastic job once again getting my car into service for an unusual warranty issue and keeping me informed of the procedure and timing of the work to be performed, Best Service Mgr I've ever worked with. She is straight forward and response to questions and concerns. You won't be unhappy with her service.
When I pulled out of the dealership my low tire light came on. The particular tire has a slow leak, and was at 29 lbs while the other tires were at 35. My husband has to top it off every 3 weeks ish. Makes me wonder if the tire pressure was checked as stated on the paperwork. Overall have been happy with Spitzers, and hope boxes weren’t just being checked instead of actually checking things.
Dana Stuart was friendly and kind stayed late to make sure I was able to get the Paperwork done. Dana does need to be a little more knowledgeable on some of the features that the kia Rio has
Ron Stephan at Spitzer Motors in Mansfeild was a great. Ron is very knowledgeable and took away some of the headache of buying a car in these stressful times . Thank you all of the staff at Spitzer Motors ! We will be a returning customer and recommend shopping at Spitzer Motors
Gwyneth Hall was very pleasant, knowledgable, and accommodating when I took my vehicle in for service. While waiting i browsed brochures and talked to the nice salesman.
Jason Myers’s was easy to work with and very helpful when I purchased my new Kia at Spitzer. Great job and thanks for all your help!
Excellent customer service provided by Linda Briggs. When I arrived Linda greeted me, checked in my vehicle, explained the installation process and estimated installation time. When I picked up my vehicle she demonstrated the remote start sequence then had me start the car to make sure I understood the sequence.
Having owned various Jeeps for more than two decades, I've dealt with different dealerships. Spitzer in Mansfield ranks at the top of my list, from the purchase of my current Jeep to the ongoing service. They are honest, dependable and friendly. This is a FIVE STAR dealership with FIVE STAR PROFESSIONALS from the time you make your purchase, and throughout your ownershiip of your Jeep. Buy it somewhere else? It won't matter, you'll get the same great service!
Jason Meyers did an excellent job walking me through the buying process. He was very helpful with tech stuff on my new car. Everyone at Spitzer Motors made buying our new car a fun and easy process.
Our experience at Spitzer Motors began with Tiffany in the service department who gave us top notch support as our vehicle was being serviced. During that service visit I spotted a Jeep Wagoneer that I thought could be a good vehicle upgrade for us. Anthony Raymondo in the sales group handled every aspect of our purchasing process professionally and made the experience very easy. For any other vehicles we may buy in the future I would go directly to Anthony at Spitzer. They have earned our full confidence for both sales & service.
I give five stars because they gave me lots of alone time to look at all the vehicles. Then they were very helpful in finding the KIA Sportage in the color we wanted. They were also extremely helpful with all the tech stuff.
Jason Meyers did an excellent job walking us through the buying process. He was very helpful with tech stuff on our new car. Everyone at Spitzer Motors made buying our new car a fun and easy process.
I give it five stars because they catered to my needs of not having time to go to the dealer themselves, so they brought the car to my house for a test drive. Upon completion of my test drive I pointed out a few things I wanted done before committing to buy it, they took it directly back and did what I wanted. Later that night we did the deal really quickly because I had to get to my daughter's soccer game and they rushed it through to make sure I got it done and to the game in ...
Auto was in for a recall and I was having issue with a tire and also wanted battery and fluids checked prior to winter. Everything handled in timely manner and very pleasant service. Dealt with Gwenyth Hall
I had a great experience and am very happy. I worked with Rafael Dixon and he was friendly, knowledgeable, and kind! Pleasure to work with.
Seemed like forever but Jim Mayhek and Ron were special to work with!!!! Love them both! My 5th KIA!!!! Make sure you give SPITZER A CHANCE !!
I just want to say a big thank you to Ron Stephan Ed Spitzer Kia of mansfield he’s one of the best salesman I’ve ever worked with and he is very kind and courteous and very knowledgeable when it comes to the cars he deals in
Tiffany was great. She looked a few things for me. She even asked if I wanted a wash. Everything was done in a timely fashion. This is a great dealership.
We have purchased several cars with Anthony Raymondo’s assistance. We never feel pressured and all of our vehicles have been excellent. Everyone we have worked with at Spitzer of Mansfield has been very helpful and friendly.
Ron Stephan was very helpful in getting the purchase completed and had most of the paperwork done before we even got to the dealership speeding up the process. I’d recommend Spitzer to anyone.
Another timely maintenance service on my new vehicle and Ashley Garrett was great to deal with. Explained everything I had questions on and very friendly.
I have purchased 4 new cars from Dana Stuart and have been pleased from start to finish each time. The staff at Spitzer is always courteous and professional and I have had nothing but pleasant experiences every time I have been at their business for whatever reason.
The purchase of my Kia Forte at Spitzer Moters was a pleasant one. I did a test drive with Ronald Stephan and purchased my car from him. He worked to get me a payment that I was acceptable with and had patience with me even when I was very undecided. Pleasant, easy, and happy!!
Nathan Collins was very friendly and helpful when choosing the car I wanted. I test drove and looked at two other cars before deciding on one. He was patient and did not pressure me into a decision.
Fast, easy and reliable. They made my experience so smooth. Highly recommended for easy service
Really pretty staff quick and professional even took the time out to wipe down the inside of my windshield for me when I requested